Добрый день , уважаемая служба подд

Добрый день , уважаемая служба поддержки !
Огромное Вам Спасибо и хорошего Вам дня !!!
Я достаточно давно пользуюсь вашим ресурсом и всегда очень доволен им и Вашей профессиональной поддержке своих клиентов .
Вчера , моя ошибочная фильтрация при отборе и бронировании - привела к двум ошибкам в отношении меня ....
ранее никогда такого не происходило . Я практически в одно время сделал бронирование в двух отелях с целью немного позже принять решение в какой именно моя семья даст согласие полететь на отдых , но совершенно не заметил главное - это пункт невозможной бесплатной отмены бронирования ... Я приношу свои извинения за предоставленные неудобства и выражаю благодарность за Вашу быструю помощь в моих вопросах.

Есть еще один вопрос , так как я сделал бронь на два отеля вчера , а сегодня получил отказ только от одного - не могли бы Вы связаться с вторым отелем и отменить мое бронирование - запрос на отмену я тоже вчера сразу же отправил . Я обязательно немного позже воспользуюсь Вашими услугами и выберу отель и оплачу его , но сейчас я не могу этого сделать , так как мое решение зависит от личных обстоятельств и будет возможным не ранее 01.05.2016 г. на это есть важные причины и возможны сдвиги по датам .

Дублирую информацию по отмене второго отеля и буду очень признателен в вашей помощи и лояльности !
Заранее большое спасибо и очень жду информацию .

Ваше бронирование 11 ночей, 1 номер
Регистрация заезда понедельник, 23 мая 2016 (с 14:00)
Регистрация отъезда пятница, 3 июня 2016 (до 12:00)
Номер бронирования 514299062
Пин-код 2692
Забронировано пользователем mr Andrey Pustovalov ( [e-mail]

ผลลัพธ์ (อังกฤษ) 1:

Good day, dear support! Thank you very much and good day! I have been using your site for quite a long time and has always been very pleased with them and your professional support for its customers.Yesterday, my faulty filter when selecting and booking-led to two errors against me. ... 've never previously happened. I'm practically at one time made a booking two hotels, with a view to later decide what my family would agree to fly on holiday, but it is not noticed it para impossible free cancellation ... I apologize for the inconvenience and thanks for your quick help in my area.There is another question, because I made a reservation for two at the hotel yesterday and today received a waiver from only one-could you get in touch with the second hotel and cancel my booking-request to cancel I also yesterday immediately sent. I'm definitely a little later will use your services and choose the hotel and pay it, but now I can't do that, because my decision will depend on your personal circumstances and it would be possible not earlier than 01.05.2016 g. There are important reasons and possible developments on dates. Duplicate information on canceling the second and I would really appreciate your help and loyalty! In advance thank you very much and very much looking forward to the information.Your booking 11 nights, 1 roomCheck-in Monday, May 23, 2016 (14:00)Check-in Friday, June 3, 2016 (up to 12:00)Reservation number 514299062PIN code 2692User reserved mr Andrey Pustovalov ([e-mail]

ผลลัพธ์ (อังกฤษ) 2:

Good afternoon, dear helpdesk
Thank you Thank you and good day !!!
I am a long time use your resource and are always very pleased with your professional and support their customers.
Yesterday, my erroneous filtering when selecting and booking - led to two errors in against me ....
never before this happened. I'm almost at the same time made ​​reservations at two hotels with a view to later decide on which one my family will agree to fly on holiday, but did not notice the main thing - it is impossible to place a free cancellation ... I apologize for any inconvenience and thank you for your quick help in my questions. There is another question, since I made ​​reservations at two of the hotel yesterday, and today received a waiver from only one - you could not contact the second hotel and cancel my booking - cancellation request I yesterday also immediately sent. I will later take advantage of your services and choose a hotel and paid for it, but now I can not do that, because my decision depends on personal circumstances and it will be possible not earlier than 05.01.2016 of this, there are important causes and possible shifts dates . duplicate the information on the abolition of the second and the hotel will be very appreciated your help and loyalty! thanks in advance, and really looking forward to the information. your booking 11 nights, 1 room Check-in Monday, May 23, 2016 (14:00), Check-out Friday, 3 June 2016 (12:00) The reservation number is 514 299 062 Pin 2692 Booked user mr Andrey Pustovalov ([e-mail]

ผลลัพธ์ (อังกฤษ) 3:

good afternoon, dear customer service!thank you thank you and have a nice day! !!i long for your resource and always very happy and your professional support for their customers.yesterday, my wrong filtration in the selection and booking, led to two mistakes on me.previously never happened. i"m almost at the same time, made a reservation of two hotels to later decide what my family would agree to go on vacation, but completely didn"t notice the item free cancellation is possible. i apologize for the inconvenience and thank you for your quick help on my questions.there is another matter, as i made a reservation for two at yesterday, and today received a refusal from one - could you contact the hotel and cancel my booking request to the i am yesterday, immediately sent. i have a little later, use your services and choose a hotel and pay for it, but now i can"t do that, how about my decision depends on the individual circumstances and will be possible not previously 01.05.2016 mr.. there are important reasons and possible developments to date.duplicate information in the second hotel and would be very grateful for your support and loyalty.thank you in advance and i"m really looking forward to the information.your reservation for 11 nights, 1 roomcheck in on monday, may 23, 2016 (2:00)express check out friday 3 june 2016 (to 12: 00)the number of booking 514299062the pin 2692and the user was an Pustovalov (andrey _ pv08 e-mail